Privacy Policy

Introduction

Cozyprboutique respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wardrobe consultation services and visit our website.

Information We Collect

We collect information that you provide directly to us when you:

• Schedule a wardrobe consultation or request our styling services
• Submit contact forms or communicate with us via email or phone
• Create an account on our website
• Subscribe to our newsletter or promotional communications
• Participate in surveys or provide feedback about our wardrobe consultation services

The personal information we may collect includes:

• Name and contact information (email address, phone number, mailing address)
• Style preferences and fashion goals
• Body measurements and physical characteristics
• Wardrobe inventory details
• Payment information for consultation services
• Communication history and consultation notes

We also automatically collect certain information when you visit our website, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to provide, maintain, and improve our wardrobe consultation services. Specifically, we use your information for the following purposes:

• Schedule and conduct styling consultations
• Provide personalized wardrobe recommendations based on your style preferences and body type
• Process payments for our services
• Communicate with you about your appointments and consultations
• Send you style tips and updates about our services
• Respond to your questions and requests
• Improve our website and services through analytics
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure security

Your style preferences and wardrobe information help us tailor our consultation services to your specific needs and goals. We analyze this information to provide you with personalized fashion advice and styling recommendations that suit your lifestyle and body type.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information based on the following legal grounds under the General Data Protection Regulation (GDPR):

• Contractual necessity: To fulfill our contract with you and provide wardrobe consultation services
• Legitimate interests: To improve our services, prevent fraud, and ensure website security
• Consent: When you have provided explicit consent for specific processing activities, such as marketing communications
• Legal obligation: To comply with applicable laws and regulations

You have the right to withdraw your consent at any time where we rely on consent as the legal basis for processing.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With service providers who help us operate our business and deliver our wardrobe consultation services, such as payment processors, email service providers, and analytics services
• Legal requirements: When required by law or to respond to legal processes, court orders, or government requests
• Protection of rights: To protect our rights, property, or safety, or that of our clients or others
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• With your consent: With your explicit consent for any other purpose

Any third-party service providers we work with are contractually obligated to protect your information and use it only for the purposes we specify. They are required to maintain appropriate security measures and comply with applicable data protection laws.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data in transit and at rest
• Secure servers and databases with restricted access
• Regular security assessments and updates
• Employee training on data protection practices
• Access controls and authentication procedures

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. While we strive to protect your personal information, you acknowledge that you provide information at your own risk.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Specific retention periods include:

• Consultation records: Style consultation records and wardrobe assessments are kept for the duration of our service relationship and may be retained for up to 7 years afterward for record-keeping and legal compliance purposes
• Account information: Account data is retained while your account is active and for a reasonable period after account closure
• Marketing data: Marketing preferences and consent records are retained until you withdraw consent or request deletion
• Legal requirements: Some information may be retained longer if required by law, regulation, or legal process

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Options

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: Request a copy of the personal information we hold about you
• Right to rectification: Request correction of inaccurate or incomplete information
• Right to erasure: Request deletion of your personal information under certain circumstances
• Right to restrict processing: Request limitation of how we process your information
• Right to data portability: Request transfer of your data to another service provider
• Right to object: Object to processing of your information for certain purposes
• Right to withdraw consent: Withdraw consent where processing is based on consent
• Right to opt-out: Opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days or as required by applicable law. We may need to verify your identity before processing certain requests.

If you are located in the EEA or UK and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection authority.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer personal information from the EEA, UK, or other regions with data protection laws, we implement appropriate safeguards, including:

• Standard contractual clauses approved by relevant data protection authorities
• Ensuring the receiving country has adequate data protection laws
• Obtaining your explicit consent when required

By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental or guardian consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18 without appropriate consent, we will take steps to delete that information promptly.

Third-Party Services

Our website and services may integrate with third-party services that collect and process your information. These services include:

• Google Ads Conversion Tracking: We use Google Ads to track conversions and measure the effectiveness of our advertising campaigns. Google may use cookies and similar technologies to collect information about your interactions with our ads.
• Google Ads Remarketing: We use remarketing services to show you relevant advertisements based on your previous visits to our website. This may involve the use of cookies to track your browsing behavior.
• Google Analytics: We use Google Analytics to understand how visitors interact with our website. This service collects information such as page views, time spent on pages, and referring websites. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Google Maps API: We use Google Maps API to display location information. When you interact with maps on our website, Google may collect information about your location and device.

These third-party services have their own privacy policies and terms of service. We encourage you to review their policies to understand how they collect, use, and share your information. We are not responsible for the privacy practices of these third-party services.

Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, understand how you use our site, and improve our wardrobe consultation services. We use cookies for various purposes, including:

• Essential website functionality
• Analytics and performance monitoring
• Marketing and advertising
• Personalization of your experience

You can control cookie settings through your browser, though disabling cookies may affect website functionality. For detailed information about our use of cookies, including types of cookies and how to manage them, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Post the updated Privacy Policy on this page
• Notify you of material changes via email or prominent notice on our website
• Obtain your consent where required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Cozyprboutique
1735 Market St, Philadelphia, PA 19103, United States
Phone: +1 267-593-1864
Email: serviceteamY3mxs9K1m